*we are unable to offer an emergency service please see info at bottom of page
BOOKING APPOINTMENTS - How, Where, When and How Much?
Therapy Appointments are arranged directly by calling Helen at CBT Hathi Therapies on 07548 938654 and can be arranged in Colchester or Maldon or online via video link.
HOW?....
Helen will have a brief telephone consultation with you, to take down a few details, to give a brief outline of the problem you are seeking help for and consider the appropriateness of therapy. There is no charge for this.
Your initial assessment is 60 minutes. This may sound like a long time but many people are surprised by how quickly it goes. You don't need to worry about what to talk about or where to start. Helen will support you through the initial appointment by asking some questions which help her to begin to understand what the issues are and identify with you what you would like to achieve from therapy. Helen aims to make you feel comfortable to share information and understands it can feel strange if you aren't used to talking about personal things to others (please also read our confidentiality policy)
Follow-up sessions are usually 50-60 minutes dependent on therapy approach e.g. some EMDR sessions may sometimes be 90 minute sessions. However this will be agreed between yourself and Helen after your initial assessment
Your initial assessment is 60 minutes. This may sound like a long time but many people are surprised by how quickly it goes. You don't need to worry about what to talk about or where to start. Helen will support you through the initial appointment by asking some questions which help her to begin to understand what the issues are and identify with you what you would like to achieve from therapy. Helen aims to make you feel comfortable to share information and understands it can feel strange if you aren't used to talking about personal things to others (please also read our confidentiality policy)
Follow-up sessions are usually 50-60 minutes dependent on therapy approach e.g. some EMDR sessions may sometimes be 90 minute sessions. However this will be agreed between yourself and Helen after your initial assessment
WHERE?....
No drop-in available - by appointment only
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COLCHESTER
At The Stable Rooms; a peaceful setting on the outskirts of Colchester. 5A The Stream, Layer Road, Colchester CO2 0HT (close to what was Clarice House, now Bannatynes Health Club). Free parking available immediately outside the consulting room. 
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MALDON
At The Silver Street Clinic and Mindfulness Centre, 21A High Street Maldon situated above the Temme English estate agency, with a view of the estuary. The nearest public carpark is the White Horse Lane Carpark. There is a bus stop outside. 
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ONLINE
During lockdown we were able to continue to successfully use Zoom video sessions for clients' therapy. This will now continue to be an available option. It allows those clients who are unable to attend face to face sessions for various reasons, to continue to receive the support and to facilitate the change they are looking for. Whether they are shielding, have moved or live further away or perhaps are away on business but still want to be able to have their session, video link has proved to be a helpful way of connecting and maintaining continuity with therapy. |
WHEN?....
Appointments are available Monday to Friday with daytime and some evening appointments available. I have some flexibility in my diary, so please discuss with me what works best for you and we will aim to get you booked in for the most convenient time. Generally, unless there is a waiting list in place, an appointment will be available within 2 weeks of your getting in touch.
HOW MUCH?....
Fees for psychological therapy sessions may vary depending on approach required. However most clients are likely to be charged £70 for routine appointments. The first appointment fee regardless of therapy approach is £80.
Please discuss the cost of your treatment at the time of booking.
Payment is due at each session in cash or by BACS payment (preferred). We are now also able to accept debit/credit card payments.
Cancellation policy: Due to the nature of how appointments are booked in therapy, cancellations at short notice tend not to be re-filled, however unfortunately business overheads still apply. For this reason CBT Hathi Therapies has had to make the decision to make a charge if an appointment is cancelled or rearranged with less than 24 hrs notice.
The following scale applies to all appointments:
- 24 hours or less, 50% of the therapy session fee
- Same day or "No show", 100% of the therapy session fee
Thank you so much for your understanding and cooperation. If you have any questions about this please discuss this with the therapist.
Please discuss the cost of your treatment at the time of booking.
Payment is due at each session in cash or by BACS payment (preferred). We are now also able to accept debit/credit card payments.
Cancellation policy: Due to the nature of how appointments are booked in therapy, cancellations at short notice tend not to be re-filled, however unfortunately business overheads still apply. For this reason CBT Hathi Therapies has had to make the decision to make a charge if an appointment is cancelled or rearranged with less than 24 hrs notice.
The following scale applies to all appointments:
- 24 hours or less, 50% of the therapy session fee
- Same day or "No show", 100% of the therapy session fee
Thank you so much for your understanding and cooperation. If you have any questions about this please discuss this with the therapist.
IMPORTANT: This service does NOT offer a crisis or out-of-hours service. If you require immediate attention because you have thoughts of harming yourself or others in any way please call your GP for an urgent appointment as soon as possible / call or contact the Samaritans on 116 123 (you do not need to feel suicidal to call them - you may just need someone to talk to) OR take yourself immediately to A&E where they can put you in touch with your local crisis team - remember you are as unique and as important as the next person - make that call - ask for support.
